Question 1

Where are you located?

Accepted Answer

Starting from December 2025, my salon will be based in Nakameguro, Tokyo — just a 6‑minute walk from Nakameguro Station.

📍 Area Address:
1-chōme-9 Nakameguro, Meguro City
Tokyo 153-0061

⚠️  Appointments are required, and the detailed address will be shared upon your booking confirmation.

Question 2

How do I make an appointment?

Accepted Answer

To make an appointment, you can submit a booking inquiry on my website (https://www.glowbytomoko.com/booking)or simply DM me on my Instagram @glow.by.tomoko (https://www.instagram.com/glow.by.tomoko)

I am usually in my treatment room during the day, so I may not be able to answer your phone calls. Please submit a booking inquiry via my website, email or DM.

Question 3

What's your cancelation policy?

Accepted Answer

I want to kindly emphasize the importance of letting me know as soon as possible if you need to reschedule or cancel your appointment. This will not only help my small business but also  allow me to notify clients who may be waiting for an appointment slot. 
If you know that you will not be able to make your appointment, please let me know as soon as possible (preferably 48 hours in advance, but 24 hours at the latest) so that I can update my schedule and make adjustments if necessary. I always try to accommodate my clients' needs and appreciate your understanding and cooperation.

Question 4

Do I need to make an appointment?

Accepted Answer

Yes, currently, I am the only esthetician and I only have one treatment room. While I want to see as many of you as possible, I usually get fully booked weeks in advance, so please make sure to make an appointment before coming in to see me. Thank you!

Question 5

How many treatments can be provided at the same time?

Accepted Answer

I'm the only esthetician at the salon, and we have a single treatment room, so it's not possible for me to provide multiple treatments at the same time. 
However, if you'd like to come in with a friend or partner for a spa day, I can offer back-to-back facials to accommodate both of you.

Question 6

Is there a waiting room?

Accepted Answer

Yes, a waiting area with seating is available.

Question 7

What public transportation can I take to your salon?

Accepted Answer

You can take the Tokyo Metro Hibiya Line or the Tokyu Toyoko Line to Naka‑Meguro Station.

The salon is about a 6-minute walk from the station

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